Remote Support

Remote Support is a paid service, you can purchase Remote Support here. With Remote Support our support team can remotely view any computer screen anywhere on the Internet.

Our Remote Support pack gives you 1 hour of remote support. You can purchase additional remote support if and when you need it from our products page.


Remote Access and Support over the Internet with TeamViewer Mac Support Download
Remote Access and Support over the Internet with TeamViewer Win Support Download

 

1. Download the Remote Support tool for Mac (18.2mb) or Windows (3.3mb)
2. Run the installer
3. Launch the application
4. Wait for the ID to appear and contact our support team to begin the session

Here's an example of what the support tool looks like when launched.


Briefcase is developed by Tahn Software Pty. Ltd. a proud FBA (FileMaker Business Alliance) associate. FileMaker Inc. individually approves each membership based on experience, workmanship and client references. Briefcase is compatible with both mac and windows environments, single and multiuser networks. Briefcase and the Briefcase logo are registered trademarks licensed to Tahn Software Pty. Ltd.